Refund policy

Returns & Refund Policy

1. No returns. All sales are final. We do not accept returns or exchanges, including for change of mind.

2. Refunds for non-delivery only. A refund is issued only if your order was not delivered to you. If your order has not arrived, contact us within 24  of the estimated delivery date with your order number. We will confirm the non-delivery with the courier, and once confirmed, we will refund the full item price to your original payment method within [7-10] business days.

3. Courier damage. Once an order is handed to the courier, it is in their care. Merry & More is not responsible for goods damaged, scuffed or broken during transit. Any claim for damage must be taken up with the courier company directly.

4. Before you pay. Please make sure your delivery address and contact number are correct. Orders delivered to an incorrect address supplied by the customer are not eligible for a refund.